|
Activation transfer allows you to deactivate your
product on a computer so that it can be activated on
another computer. An internet connection is
necessary to perform an activation transfer.
You must perform an activation transfer if:
-
You are getting
a new computer and are transferring your
software products onto the new machine.
-
You are about to
rebuild your machine (upgrade / re-install the
operating system or change the primary hard
drive).
-
You are
transferring your software license to another
person.
You do not need to perform an activation transfer
if:
-
You have
not activated your product yet.
-
You are
un-installing and re-installing your
product on the same machine.
-
You are
applying a product software update.
Once you have activated your product on a
machine, the Transfer Activation command
becomes available under the Help menu or in
the Help >> About window of your product.
Use the Transfer Activation command to start
the Activation Transfer Wizard.
Phase 1 -
Deactivating the product on computer A
Once you start the Activation Transfer
Wizard, select the preferred method to
de-activate your product:
|
If you have an internet
connection, select the
De-Activate via the internet
option and click on Next. Your
product is then de-activated and
your activation count is
automatically incremented. You
can then re-activate your
product on a new machine.
If you do not have an internet
connection, or if the
De-Activate via the internet
option fails, select the
Transfer Activation via Email
option.
|
Transfer Activation
via Email
An activation transfer via email
is done in 2 steps:
- De-activate the product
on your machine by clicking
on the De-Activate button
- Email the Proof of
Removal Signature to
Activation@pjtec.com.
To automatically create this
email, click on the 'click
to create this email
automatically' link, or
create an email manually and
insert 'Activation Transfer
Request' in the subject
line, and the Proof of
Removal Signature in the
email body. The email can be
sent from another machine if
necessary.
Note: The email must be sent
within 24 hours of the
deactivation for it to be
processed.
Once our Activation
Department receives this
email, the number of
allowable activations for
your activation code will be
incremented and an
Activation Transfer
Confirmation will be emailed
to you using the From email
address of the request
email. If you want the
confirmation email to be
sent to another email
address, please specify it
in the email body. Please
allow one business day for
processing.
How do
I perform Silent Activation
Transfers
If you need to release the license of a
machine without doing it via the product (as
described above), or if you need to release
the license of a group of machines silently,
you can use the following MSI packages.
These MSI package will automatically remove
the product's license on the machine they
are ran from.
- Download the License
Remover MSI package based on
your product:
- Run the installer on the
machine for which to remove
the product's license.
If you want to process
multiple machines silently,
dispatch the execution of
the MSI package via Goverlan
or another software
distribution system.
|
Phase 2 -
Activating the product on computer B
Once you have deactivated your product
and received an Activation Transfer
Confirmation (if you de-activated via
email), you can activate the product on the
new computer.
|
