What is product activation?
Product activation is a secure and industry-accepted technical measure to help protect PJ Technologies against unauthorized copying of its software in ways that infringes on the software's end user license agreement (EULA). It also protects consumers from counterfeit copies of our software.

Can I install software without activating it?
Yes. After launching the product, you will have 30 days to evaluate the product. After this 30-day period, you will have to activate the product in order to continue using it.

How soon must I activate my product?
You have 30 days from the time you first launch the product. You can use this period to evaluate the product. After 30 days, you will be required to activate the product in order to continue using it.

What happens if I do not activate my product?
If you do not activate your product within the specified trial period, it will stop working until you activate it.

What happens during product activation?
You will go through a few quick and easy steps to activate your software, via the internet (available 24x7) or offline via email or telephone. You will enter a product activation code which is used to authenticate the software license. No personal information is included in the product activation code.

Do I need to be online to use software that requires activation?
Once you have activated your product, you do not need to be online to use it.

Can I make the activation process silent?
You can pre-configure an activation code on a machine so that the first time the product is used, it performs an automatic activation. For further information, see Automatic Activation.

Can I activate my product in a virtual machine?
Yes, virtual environment such as Microsoft Virtual PC or VMWare are supported. However, an Activation can only be processed via Email in such environment.

What is an Activation Code?
An Activation Code is your license key to unlock the software. Each Activation Code is unique and is bound to your licensing information. For this reason, you should keep your activation code in a secure place so that it cannot be used by unauthorized personnel.

How do I get an Activation Code?
After purchasing the product, PJ Technologies will email you an Activation Code. If you cannot find your Activation Code, contact our Sales department.

Can I activate software on more than one computer?
It depends. Each Activation Code is allocated with a specific number of allowable activations. The number of activations that are authorized by your Activation Code are based on the number of licenses purchased and the End User License Agreement.

Our products' EULA authorizes the installation and activation on a primary computer (e.g. office computer) and a secondary computer (e.g. portable or home computer), provided that the second copy of the software is for the exclusive use of the primary user, and that the second copy is not used at the same time as the software on the primary computer.

Once you have exhausted your allocated activation count, you will not be able to activate your product on a new machine without contacting our Sales department.

If I activate the software on more than one computer, can someone else use the software on the other computer?
If you install and activate your software on two machines, the secondary license is for the exclusive use of the primary user. Allowing others to use your secondary license is in violation of our End User License Agreement.

What if I need to rebuild my computer or get a new computer?
You need to transfer the activation before you rebuild your machine or activate your product on a new machine. Transferring an activation requires internet connectivity.

What if someone is replaced by a new employee?
If the new hire is using the same machine as the previous employee, then no action is required. If the new hire is on a different machine, you need to transfer the activation. Transferring activation requires internet connectivity.

If our team is comprised of multiple work shifts, can more than one person use the software on a computer?
This is not a problem providing that the people working on different shifts are utilizing the same machine and that the number of concurrent users of the product does not exceed the number of licenses purchased, at any given time.

Can I share the product with others?
You can let others use the product as a trial copy after you activate it. If they want to keep using the product after the trial period ends, they will need to purchase their own license. However, do not share the activation code that you used for activation, since it's required to reactivate your product or obtain technical support.

What is the difference between product activation and product registration?
Product activation is a mandatory, anonymous process that verifies your product’s activation code. Product registration is a voluntary process that entitles you to product updates and special offers from PJ Technologies.

Will product activation affect my software or my computer?
No. Activating your product has no effect on the performance of your computer or software.

Will I ever have to reactivate my product?
Only if you upgrade your computer or if the activation process detects that the license has been tampered with.

Will I be able to reinstall and reactivate the product it if my hard drive crashes?
Yes. The software will successfully reactivate in most cases. If your attempt fails, please contact our Support department for help.

Can I uninstall/reinstall my software?
Yes. However, if you intend on installing the software on a new machine, you must perform an Activation Transfer on the current installation before you uninstall it.