Goverlan- Complete Remote IT Administration, Remote Control Software and Remote Support Software Solution.

Systems Management Solution with Real-time access and live support of users, computers, servers, printers with a clean clutter free GUI and drill down console.

Goverlan

Remote Administration Suite

Get broad-scope, enterprise-level administration of your users & machines along with industry standard encryption & security. Empower your IT staff with instant access to real time information and tools to address issues quickly, efficiently and dynamically.

Goverlan Remote Adminstration Suite header image

Goverlan at a glance

Designed with the high standard requirements of corporate IT systems administration, our products are chosen by IT support technicians worldwide for their ease-of-use, global reach, and expandable feature set to get to the root of problems quickly, dynamically and efficiently.


Goverlan at a glance

"The product is intuitive and just works; the management suite is full of cool tools. We’d used many alternate solutions in the past but have always preferred Goverlan because of its ease-of-use and deployment, cost-effective licensing, and the built-in management capabilities like Active Directory integration, remote command line access, system information, and network scanner, among many, and a powerful remote control component that supports multiple monitors easily."

Screenshot Gallery

Reduce time-to-resolution

Get to the root of a problem quickly and resolve client issues more efficiently, with minimal or no end-user interaction.

  • Uses Windows Authentication, LDAP & WMI & proprietary technologies that allows technicians to be effective immediately
  • Auto-detect logged-in workstations in real-time and instantly access remote control and extended troubleshooting & management tools
  • Expand your IT reach with Goverlan Scope Actions which offers enterprise configuration management using a push technology. Design complex automated tasks that can be run on-demand or on a schedule. Significantly reduce onsite visits, saving travel costs and time.
  • Save and share complex CLI commands & frequently-used actions/targets and re-run with a single click

Cost-effective licensing

  • Priced per operator, not per node. A single license authorizes an operator to remote control an unlimited number of client machines.
  • One time cost. Licenses are perpetual. All updates and bug fixes for the version purchased are free of charge.
  • The Goverlan Central Server is included, at no additional charge.
  • Free, non-expiring e-mail technical support.

"The primary factor for choosing Goverlan was the price versus features. We felt Goverlan offered a tremendous amount of capabilities for the costs involved.

Effortless to deploy & maintain

  • No database back-end or Active Directory schema modification required
  • Speedy and effortless deployment. The Goverlan agents are very small & stable (less than 5MB) and have been designed to have no impact on system performance. The agents can be auto-installed/maintained by Goverlan or pre-installed by you.
  • Seamless integration with Active Directory for quick & easy access to your domain machines. Easily organize your end points by creating a hierarchy of static containers, Active Directory containers or IP ranges in the Favorites area

"Goverlan's agents are reliable and installation is so seamless that it can be done in only seconds. With Goverlan, we were installed in minutes and using it in meaningful ways within hours. I didn't have to read through the manual at all"

Time-saving Admin & Diagnostic Features

Quickly access your users & computers

Find & Assist Quickly: Wildcard search on user name and extended AD attributes

Query User Machines: View the real-time, logged-in workstations of a user, including VDI, RDP & Citrix® sessions

Organize: Save & share customized lists of IP segments, AD containers and folders

Drill into an extensive pool of information

to detect configurations and problems

  • Gain instant access to detailed hardware and software information
  • Query and manage system variables, opened resources & files, installed software & updates
  • Access security information such as user & machine login history and account settings

"With Goverlan it's as simple as 'I know this machine, connect to it now.' It's not just a remote control product, you’re tied into the Active Directory; I can go to a user by the user name, see which machines they're logged into, and go directly into remote control and admin tasks. It's the integration of Goverlan that puts it ahead."

Use powerful tools

to troubleshoot & configure without interrupting users

Goverlan Powerful Tools

Enterprise Configuration Management

with Scope Actions

Use Goverlan's Scope Actions when global infrastructure knowledge is required or when global configuration management is critical.

It uses a push technology to execute configured actions and reports, on-demand and in real time, against a pre-configured scope of computer targets and Active Directory objects.

"[The] most powerful part of Goverlan’s Custom Actions is being able to create a fully customized action in less than 5 minutes, save it as a template, and then simply click to run school wide. I can also share these customized actions with the team, saving them a great deal of time"

  • Extended library of admin tasks which can be pushed directly to target machines & AD objects individually (via Custom Action) or in a group (Scope Action)
  • Deploy & share custom installer packages & hot fixes remotely on mass numbers of machines within minutes
  • Save/Share customized sets of frequently-used targets and actions and mix & match these as needed
  • Manage the full set of Active Directory object attributes.
  • Dispatch auto-generated WMI tasks & queries (without scripting) on target machines
  • Generate granular reports on the configuration, status and health of your computers and users
  • Fulfill compliance requests and create audit reports on-demand
Configuration steps

Remotely Monitor & Control

Powerful Remote Control made easy

The Goverlan Remote Control Solution product goes beyond standard offerings - it's no longer just about remote control; it's about IT management through remote control.

"We really like the ability to see multiple thumbnails of all of our monitored machines at once"


  • Integrates with Active Directory & IP scans for quick access to networked machines
  • Supports 4 Protocols: Goverlan RC, VNC, RDP, ICA and remote RDP and Citrix ICA Shadowing
  • Remotely monitor the screen activity and performance counters of a group of machines within a single view
  • Client operating modes: No notification (Stealth Mode) / Notification only / User Prompt and approval
  • Customize the image and text of the client side user interface with your corporate branding
  • Invite multiple admins to a client chat session
Remote control made easy

Advanced Systems Management

Benefit from WMI, without complexity

Advance system management

Goverlan also includes the ability to access enterprise management information using WMIX, the first ever GUI based implementation of the Common Information Model standard used by the Windows Management Instrumentation (WMI) technology.

WMIX allows you to execute agent-less remote administration on your machines and generate Visual Basic scripts to extend your IT reach. Effortlessly create GPO WMI filters using the WMIX Query Wizard.

Enterprise-Level Security & Flexibility

Configuration

  • Centrally configure and manage client side settings globally using a domain group policy or using the Goverlan Central Server. Customize the image and text of the client side user interface with your corporate branding
  • Easy firewall configuration. Goverlan uses a single TCP port for all communication and easy firewall configuration. If Windows firewall is turned on, the Goverlan agents automatically configure it with an exception

Communication

  • Secure authentication. Every action performed via Goverlan is done under the identity of the Goverlan operator, and is authenticated and approved through native Active Directory privileges
  • Encrypted communication. Every piece of data transmitted over the network is encrypted using the RSA RC4 protocol

Auditing

  • Central and secure auditing. Auditing of remote control sessions can be centrally and securely managed using the Goverlan Central Server
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