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Tutorial: Scope Action

How to delete all printer connections to a specific print server on my client machines

This tutorial describes how to configure a Scope Action to scan every machine for printer connections pointing to a specific print server and to delete them.

Solution

 

 

Note: This tutorial applies to Goverlan v7.01.36 and later.

Let's assume that an existing print server named OLD_PRINTSERVER is being decommissioned and replaced by a new server. We need to delete any existing printer connections to this print server on the network.

  1. Create a new scope action, define its name and click on Next.

  2. Under Scope, select the Computers object type and define the list of machines to process (see: Defining the Scope). Click on Next.

  3. Under Actions, double click on Add New to start the Action Module property window.

  4. Under Execute the following Action(s), click on 
     Add/Remove > Execute Computer Action > Printers > Delete Instance

  5. Under Only if the following is true, click on 
     Add/Remove > Set Computer Condition > Printers > Owner Computer Name

  6. Click in the Condition cell (where it indicates: <Enter Condition Here>) and set it to 'Contains:'

  7. Click on the Desired Value cell (where it indicates: <Enter Value Here>) and configure the Owner Computer Name parameter to OLD_PRINTSERVER
    You should see this:

    Dynamic Value Definition Window
     

  8. Click on OK.

  9. Complete your scope action and run.

Goverlan will then visit each computer as defined in the Scope, and remove any printer connections which points to the OLD_PRINTSERVER server.

Note about Execution

In order to remove a user printer connection on a client machine:

  1. The machine must be ON and accessible.

  2. You need to have administrative rights on the client machine.

  3. The user must be logged-in or the printer connection must be a Per-Machine connection.

A single run of this scope action may not process 100% of the existing printer connections. You will need to manually Re-Run the scope action daily or schedule the scope action to be executed daily for a period of time.

You cannot use the Re-Run on Failed Objects Only mode. You must Re-Run the scope action on the full scope every time. This is because these actions can run successfully if a computer is ON but no user is logged-in.